User Agreement
1. Terms of Service
1.2. The following terms and conditions apply to all use of the anplus.ru website and all of its content, as well as the services and products available at or through the website. The Website is offered subject to your unconditional acceptance of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, the Privacy Policy) and procedures that may be published from time to time on this Site (collectively, the "Agreement").
1.3. Please read this Agreement carefully before accessing the Website or using the services offered at this Website. By accessing or using any part of this Website, you agree to be bound by the terms and conditions of this Agreement. If you do not agree to all of the terms and conditions of this Agreement, you may not access the Website or use any services.
1.4. The Website is not intended for persons under 18 years of age. The services offered on the Website may only be used by persons aged 18 years or older. If you are under 18 years of age, do not use it. If you register as a user on the Website and provide personal information, you thereby confirm that you are at least 18 years of age.
1.5. This document is an agreement between you (hereinafter referred to as the "Customer") and the anplus.ru website (hereinafter referred to as the "Contractor"), which defines the terms of acquisition and use of software products (hereinafter referred to as the "Products") posted on the anplus.ru website.
2. End User License Agreement of the "Customer"
2.1. The anplus.ru Products are ready-made solutions (sets of components, modules, plugins, templates, localizations, collected into one site, intended for quick deployment on the client side), reproduced in files, as well as the text of this license agreement (hereinafter referred to as the "Agreement") and are the exclusive property of the owners of the anplus.ru website.
2.2. The Agreement shall enter into legal force upon receipt of the Products by electronic means of data transmission.
2.3. The Products are supplied on an "AS IS" basis without providing any guarantees of performance, purchasing power, data security, or any other express or implied guarantees. The Contractor shall not be liable for any damage or potential damage to the Customer, their information or business due to the use or inability to use the Products.
2.4. The rights to all components, modules, plugins and templates included in the ready-made solution belong to their developers and are distributed under the GNU GPL license
2.5. All products on the anplus.ru website are provided to you non-exclusively under a limited license, which means using the purchased Product only on one website belonging to the Customer or their client (if the customer is a web studio or a freelance developer and acts on the basis of an agreement and on the instructions of their Customer). The purchased Product cannot be used twice (on two or more different websites) or resold. It is prohibited to purchase the product “in bulk” and use it on several websites.
2.6. The license for the ready-made solution is perpetual and does not require renewal.
2.7. The Buyer can modify the ready-made solutions/products purchased from us at their own discretion without the right to assign intellectual and exclusive rights to the ready-made solution.
2.8. All images included in the Product are provided for informational purposes and must be replaced by the Customer before publication on the Internet.
2.9. The cost of the service includes installation and configuration of the Product as in the demo version. Any additional work (making changes to the design and functionality of the Product, filling with content, changing pages and sections, etc.) is not included in the cost.
3. Provision of technical support
3.1. Technical support is provided additionally for a fee.
3.2. Technical support is of an exclusively advisory nature and does not answer technical questions on editing code, correcting/adding functionality.
3.3. Technical support does not include any additional work: installation of components, modules, plugins, making changes to the design and functionality of the template, filling, restoring, editing the site.
3.4. Technical support is provided only with full access to the hosting on which the site is located, as well as access to the administrative panel of the site.
3.5. Correction of any errors caused by user actions during the operation of the site is not included in the scope of services provided within the framework of technical support.
3.6. Technical support is provided upon detection of developer errors and abnormal non-working situations no later than 3 (three) business days. The response time is set by the Contractor and may be increased depending on the complexity of the problem, the volume of work and the workload of technical support.
3.7. It is allowed to create no more than two requests per day, no more than 15 requests per month.
3.8. It is allowed to have only one active request. Before each new request, it is necessary to close the previous one.
3.9. The Contractor does not provide training services in technologies used in the development of Products (JS, PHP, HTML, CSS and other technologies), as well as free installation of templates and ready-made assemblies on the hosting.
3.10. In the event of changes to the Products, the Contractor does not guarantee the compatibility of updates with the modified version of the Products and disclaims any obligations.
3.11. The Contractor has the right to refuse the Customer technical support without explanation.
4. Privacy Policy
4.1 The Contractor respects the private information of the Customer. Any information provided by the Customer and stored on the Contractor's server is not disclosed or transferred to third parties, except in cases where this is required by applicable law or a court order.
4.2 The Contractor uses the email addresses specified during the Customer's registration on the Contractor's website only to send messages necessary for processing orders, to send notifications about Product updates, as well as about possible changes in the operation of the Contractor's website.
5. Refund Policy
5.1. The Contractor provides an intangible product that falls under the list of non-food products of proper quality that are not subject to return or exchange for a similar product (as amended by RF Government Resolution No. 1222 of 20.10.1998, No. 81 of 06.02.2002). In order to avoid misunderstandings, the Customer must carefully read the materials posted on the Contractor's website.
5.2. Insufficient knowledge of the Customer is not grounds for a refund, including, but not limited to, the following circumstances:
5.3. Inability to use the Products due to the discrepancy between the settings and/or versions of the system and other software used, the system requirements specified on the Contractor's website;
5.4. Inability to customize or change the appearance (design) of the Products due to the lack of necessary knowledge of HTML, CSS, PHP, JS and other technologies;
5.5. Inability to make changes to the source code of the Products due to the lack of necessary knowledge in software development.
Other conditions
The administration of the anplus.ru website reserves the right to change and supplement the rules without notice. New rules come into effect from the moment of their publication.